FAQ Summary

What is the CSLP Program?

The CSLP program is an online course and specialty certification for financial advisors who want to make sure they are providing clients with accurate and relevant advice about their student loans. They want to understand how to incorporate this advice as a part of a holistic financial plan.

How will this program and the designation help me?

The program will help you to provide accurate advice to clients about the ways they manage student loan repayment. As a fiduciary, you must account for how to address this debt instead of ignoring it. Student loan debt is not the same as mortgage, cars, or credit card debt. The CSLP program will help you understand how to help clients create appropriate repayment choices that fit within their larger financial goals. This knowledge will also provide a marketable skill to address the 1 in 4 households repaying student loans.

Why is this program important?

If you are a financial professional working with consumers, this program provides critical information for your present and future clients who have student loans. Over 43 million consumers are already in repayment and more entering the pipeline.

How much material is in the program?

The program contains over 36-course modules, comprehension checks after each presentation, an extensive resource section containing research, white papers, client-facing materials, and helpful worksheets.

Can anyone take the program?

The program is for financial professionals who advise clients in areas of investment, planning, insurance, and tax. Participants must have at least 2 years of experience working in the financial service industry OR a bachelor’s degree in business or finance.

Can I promote myself as a CSLP?

Yes, but you should gain approval from your broker. If you are a registered representative it is best to check with your compliance department before promoting yourself as a CSLP.  Many firms are encouraging their representatives to take the course because of the number of student loan borrowers and their need for student loan advice, but not all firms have approved the CSLP for marketing.
Also, you may only promote yourself as a CSLP when you have completed the required coursework and successfully passed the exam.

How does the exam process work?

The exam can be taken after all of the course material has been reviewed. Once complete, a notification will be sent via email with exam instructions. The exam consists of 90 multiple-choice questions. There is a 2-hour time limit. The exam is administered online and monitored by a remote electronic proctoring company. 

How long does it take to complete the program?

The time it takes to complete the material, review, study, and pass the exam depends upon how much you invest. Many people complete it after 4-6 weeks of 8-10 hours a week. Some complete faster and others take longer. It depends upon your commitment.

How long will I have access to the course?

The course and certification exam are designed to be completed in 6 months or less. Your CSLP is renewable annually and this will allow continued access to all of the content. The sooner you complete the exam, you will be able to promote your practice and service clients with student loans.

What is the passing grade for the exam?

70%. If you do not pass, you may retake the exam for a fee after a 1 week wait time.

Is there CE Credit?

CE Credits are optional. You can obtain between 23 and 30 credits depending upon your location and licensing. (CFP, CPA)

How often is more material added and updated?

We are continuing to add relevant topics to help you enhance your knowledge and advising practice. 

Who is CSLA Board of Standards?

The company is a 501(c)3 non profit organization created to serve student loan borrowers through the training of financial professionals who have knowledge of personal finance and the CSLP designation. The company was founded by financial professionals and educators committed to the cause of helping consumers make better financial choices with their student loans and avoid a lifetime of problems related to this debt.