FAQ Summary

What is the CSLP Program?

The CSLP program is a combination of an online course, specialty designation (CSLP), and resource library for financial professionals who advise clients in areas of investment, planning, insurance, and tax. It focuses on accurately advising student loan borrowers about optimal repayment planning in conjunction with their financial goals and present financial situation.

Why is this program important?

If you are a financial professional working with consumers, this program provides critical information for your present and future clients who have student loans. Over 43 million consumers are already in repayment and more entering the pipeline. This program will provide you with knowledge that is not easily found in any other program. You will learn about all of the loan types, costs, risks, problem areas, and how to connect the right program for your client at the right time in their financial life.

How will this program and the designation help me?

The program will separate you from those who have not studied the complexity and nuances of student loan advising within the context of a complete financial review. It will provide you with a continuing resource throughout the years because we update the program as relevant changes occur and through the feedback of students with their questions and comments.The program will also make you more valuable to your organization as you develop expertise that can enable you to become a subject matter expert over time.

How much material is in the program?

The program continues to grow with over 36 course sections, comprehension checks after each presentation, an extensive resource section containing research, white papers, client facing materials, and helpful worksheets.

Can anyone take the program?

The program is for financial professionals who advise clients in areas of investment, planning, insurance, and tax. Participants must have at least 2 years of experience working in the financial service industry OR a bachelor’s degree in business or finance.

What is the cost of the program?

The initial course published price is on the web site and course catalog. Payment of this initial fee allows you access to the material for 1 year. You must take and pass the certification exam during that period. If you do not and you wish to retain access to the material, you will pay a renewal fee equal to 75% of the full course fee. After you pass the exam, you will need to renew to retain access to the materials and continue to hold the designation. A 20 question renewal exam and payment of your renewal fee will be required.

Can I promote myself as a CSLP?

Yes, but you should gain approval from your broker. If you are a registered representative it is best to check with your compliance department before promoting yourself as a CSLP.  Many firms are encouraging their representatives to take the course because of the number of student loan borrowers and their need for student loan advice, but not all firms have approved the CSLP for marketing.
Also, you may only promote yourself as a CSLP when you have completed the required coursework and successfully passed the exam.

How does the exam process work?

The exam can be taken after all of the course material has been reviewed. Once complete, a notification will be sent via email with exam instructions. The exam consists of 90 multiple choice questions. There is a 2 hour time limit. The exam is administered online and monitored by a remote electronic proctoring company. 

What is the passing grade for the exam?

70%. If you do not pass, you may retake the exam for a fee after a 1 week wait time. There is an additional exam fee for candidates who need a retake.

Is there CE Credit?

CE Credits are optional. Note that this program is NOT a traditional CE course that can be completed in an hour. The CSLP program contains 36 sections of learning that includes lectures, resource papers, quizzes, and other tools to help you understand student loan advising.

How often is more material added and updated?

Frequently. We are continuing to add relevant topics to help you continually enhance your knowledge and advising practice. 

Who is CSLA Board of Standards?

The company is a 501(c)3 non profit organization created to serve student loan borrowers through the training of financial professionals who have knowledge of personal finance and the CSLP designation. The company was founded by financial professionals and educators committed to the cause of helping consumers make better financial choices with their student loans and avoid a lifetime of problems related to this debt.

How long does it take to complete the program?

Think of the CSLP program as an ongoing resource that you continuously use in your practice. The program contains presentations and resources that are usable as ongoing references. We add new material and make updates on a regular basis. The time it takes to review all of the material is entirely up to you and the amount of focus you give. The course is considered to be a 2 unit, semester-long, program by HSU.