Ethical and Professional Conduct

The CSLA Board of Standards Code of Ethics and Standards of Professional Conduct are fundamental to the values of the CSLP designation and essential to achieving its mission to help student loan borrowers and financial professionals become fully informed about strategies, risks, and rewards associated with the variety of student loan repayment options.

Since the creation of the CSLP, the Code of Standards have promoted the integrity of the CLSP designation and served as a model for measuring the ethics of financial professionals providing student loan repayment advice.

All CSLP candidates and designees must abide by the Code of Standards. Violations may result in sanction by the CSLA Board of Standards. Sanctions may include revocation of candidacy or of the right to use the CSLP designation.

All CSLP® designees agree to adhere to the following:


Consumer complaint process

Consumers who believe a CSLP to be in violation can report issues by following the instructions to file a complaint here.